Privacy Policy

Introduction

This Privacy Policy explains how DJ's Valued Handyman LLC ("DJ's Valued Handyman," "we," "us," or "our") collects, uses, and protects your personal information when you visit djsvaluedhandyman.com, request a quote, schedule a service, call or text us, or otherwise interact with our business.

We are a family-owned handyman company based in Palmetto, Florida, serving customers from Sarasota to St. Petersburg. By using our website or our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information to us.

Information We Collect

We collect the information you give us directly and some information automatically when you use our website.

Information you provide

• Your name, phone number, email address, and service address
• Details about the work you want done, including descriptions, photos, preferred dates, and scheduling notes
• Messages you send us through our website forms, by phone, by email, or by text message
• Payment-related details needed to invoice you for completed work

Information collected automatically

• Device and browser type, IP address, and general location
• Pages you view, links you click, and how long you stay on our site
• The page or advertisement that led you to our website

Call and text records

When you call or text our business number, we keep a record of the date, time, phone number, and content of the communication so we can respond to you and follow up on your request.

How We Use Your Information

We use your information only to run our business and serve you. This includes:

• Responding to your questions and preparing quotes and estimates
• Scheduling, performing, and following up on handyman services
• Sending appointment confirmations, reminders, and service updates
• Invoicing and collecting payment for completed work
• Sending promotional offers and announcements, only where you have agreed to receive them
• Improving our website, services, and customer experience
• Protecting our business and meeting legal and tax obligations

We do not sell your personal information.

Text Messaging (SMS) Terms

If you provide your mobile number and agree, DJ's Valued Handyman LLC will send you text messages. We ask for two separate consents, and you may agree to one, both, or neither.

Non-marketing messages. By checking the first box on our forms, you agree to receive texts related to your service request, such as quote follow-ups, appointment confirmations and reminders, scheduling changes, and service updates.

Marketing messages. By checking the second box on our forms, you agree to receive promotional texts, such as special offers, seasonal reminders, and announcements.

Consent to either type of message is not a condition of purchasing any goods or services from us.

Message details

• Message frequency varies based on your requests and activity.
• Message and data rates may apply.
• To stop receiving texts, reply STOP at any time. You will receive one confirmation message, and no further messages will be sent unless you opt in again.
• For help, reply HELP or contact us at (810) 986-9650 or djsvaluedhandyman@gmail.com.
• Carriers are not liable for delayed or undelivered messages.

Your mobile phone number and SMS opt-in consent will not be used for any purpose other than the messaging described in this section.

Cookies and Global Privacy Control

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure the performance of our advertising. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended.

We honor the Global Privacy Control (GPC) signal. If your browser or device sends a GPC signal, we treat it as a request to opt out of the sale of your personal information, to the extent required by applicable law.

Your Privacy Rights

Depending on where you live, you may have rights over your personal information under applicable state privacy laws. These rights may include:

• Knowing what personal information we collect and how we use it
• Requesting a copy of your personal information
• Requesting correction of inaccurate information
• Requesting deletion of your personal information
• Opting out of the sale of your personal information and of targeted advertising
• Not being treated differently for exercising your rights

To make a request, email djsvaluedhandyman@gmail.com or call (810) 986-9650. We may need to verify your identity before acting on a request, and we will respond within the time required by law. If we deny a request, you may appeal by replying to our response, and we will review the appeal and reply in writing.

To stop text messages at any time, reply STOP to any message we send you.

Retention, Security, Children, and Changes

Retention. We keep your information only as long as needed to provide our services, keep business and tax records, and meet legal obligations. After that, we delete it or make it anonymous.

Security. We use reasonable administrative and technical measures to protect your information. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Children's privacy. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy. We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed, and continued use of our website or services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us: